Pusat Akses Informasi Perpustakaan
Book's Detail
| Take their breath away : how imaginative service creates devoted customers | |
|---|---|
| Pernyataan Tanggungjawab | |
| Pengarang | Bell, Chip R. - Personal Name Patterson, John R. - Personal Name |
| Edisi | |
| No. Panggil | 658.812 BEL t |
| ISBN/ISSN | 978 0 470 44350 7 |
| Subyek | Customer services |
| Klasifikasi | 658.812 |
| Judul Seri | |
| GMD | Textbook |
| Bahasa | English |
| Penerbit | John Wiley |
| Tahun Terbit | 2009 |
| Tempat Terbit | |
| Deskripsi Fisik | 294 hlm.; ilus.: 23 cm. |
| Info Detil Spesifik | |
| Lampiran Berkas | LOADING LIST... |
| Ketersediaan | LOADING LIST... |