Pusat Akses Informasi Perpustakaan
Book's Detail
| Voice of the customer capture and analysis | |
|---|---|
| Pernyataan Tanggungjawab | |
| Pengarang | Yang, Kai - Personal Name |
| Edisi | |
| No. Panggil | 658.83 YAN v |
| ISBN/ISSN | 978 0 07 146544 1 |
| Subyek | Customer Analysis |
| Klasifikasi | 658.83 |
| Judul Seri | |
| GMD | Textbook |
| Bahasa | English |
| Penerbit | McGraw-Hill |
| Tahun Terbit | 2008 |
| Tempat Terbit | |
| Deskripsi Fisik | xi, 416 hlm. ; ilus : 21 cm. |
| Info Detil Spesifik | |
| Lampiran Berkas | LOADING LIST... |
| Ketersediaan | LOADING LIST... |