L., T., P., E., G., J.(1992).Quality action : 93 lessons in leadership, participation, and measurement / Patrick L. Townsend, Joan E. Gebhardt .New York:John Wiley n Sons.
Gaya MLA
Townsend, Patrick, L.., Gebhardt, Joan, E.."Quality action : 93 lessons in leadership, participation, and measurement / Patrick L. Townsend, Joan E. Gebhardt".New York:John Wiley n Sons,1992.Textbook.