Pusat Akses Informasi Perpustakaan
Book's Detail
| Design and management of service processes : keeping customers for life / Rohit Ramaswamy | |
|---|---|
| Pernyataan Tanggungjawab | |
| Pengarang | Ramaswamy, Rohit - Personal Name |
| Edisi | |
| No. Panggil | 658.812 Ram d |
| ISBN/ISSN | 201633832 |
| Subyek | Manajemen - pelayanan pelanggan - Perencanaan prod |
| Klasifikasi | 658.812 |
| Judul Seri | Engineering Process Improvement Series |
| GMD | Textbook |
| Bahasa | |
| Penerbit | |
| Tahun Terbit | 1996 |
| Tempat Terbit | Reading Massachusetts |
| Deskripsi Fisik | xxvii, 415 hlm. : ilus.; 20 cm. |
| Info Detil Spesifik | |
| Lampiran Berkas | LOADING LIST... |
| Ketersediaan | LOADING LIST... |