Gaya APA

McNair, C., Leibfried, K, H. (1992). Benchmarking : a tool for continuous improvement / C.J. McNair, Kathleen H.J. Leibfried (Cet.1). Essex Junction: Oliver Wight Publication.

Gaya MLA

McNair, C.J.., Leibfried, Kathleen, H.J.. "Benchmarking : a tool for continuous improvement / C.J. McNair, Kathleen H.J. Leibfried". Cet.1 Essex Junction: Oliver Wight Publication, 1992. Textbook.