Gaya APA
C.J., M., H.J., L., K. (1992).
Benchmarking : a tool for continuous improvement / C.J. McNair, Kathleen H.J. Leibfried (Cet.1).
Essex Junction:
Oliver Wight Publication.
Gaya MLA
McNair, C.J.., Leibfried, Kathleen, H.J..
"Benchmarking : a tool for continuous improvement / C.J. McNair, Kathleen H.J. Leibfried".
Cet.1
Essex Junction:
Oliver Wight Publication,
1992.
Textbook.