Gaya APA

Kowa, F. et al (1997). Manajemen kantor depan hotel : (hotel front office management) / Endar Sugiarto, Ign Haryadi; editor, Frans Kowa . Jakarta: Gramedia Pustaka Utama.

Gaya MLA

Kowa, Frans. et al. "Manajemen kantor depan hotel : (hotel front office management) / Endar Sugiarto, Ign Haryadi; editor, Frans Kowa". Jakarta: Gramedia Pustaka Utama, 1997. Skripsi.