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Endar, S., Frans, K. (1997). Operasional kantor depan hotel : (hotel front office operationals) / Endar Sugiarto; editor, Frans Kowa (Cet.1). Jakarta: Gramedia Pustaka Utama.

Gaya MLA

Sugiarto, Endar., Kowa, Frans. "Operasional kantor depan hotel : (hotel front office operationals) / Endar Sugiarto; editor, Frans Kowa". Cet.1 Jakarta: Gramedia Pustaka Utama, 1997. Textbook.