Gaya APA
Daniel, H., V. (1996).
Process mapping how to reengineer your business processes / V. Daniel Hunt .
New York:
John Wiley n Sons.
Gaya MLA
Hunt, V., Daniel.
"Process mapping how to reengineer your business processes / V. Daniel Hunt".
New York:
John Wiley n Sons,
1996.
Textbook.