Gaya APA

Kasmir, (2022). Customer Services Excellent: Teori dan Praktik (Ed.1, Cet.3). Depok: Rajawali Pers.

Gaya MLA

Kasmir, . "Customer Services Excellent: Teori dan Praktik". Ed.1, Cet.3 Depok: Rajawali Pers, 2022. Textbook.