Pusat Akses Informasi Perpustakaan
Book's Detail
| Taming the search-and-switch customer: earning customer loyalty in a compulsion-to-compare world | |
|---|---|
| Pernyataan Tanggungjawab | |
| Pengarang | Griffin, Jill - Personal Name |
| Edisi | |
| No. Panggil | 658.812 GRI t |
| ISBN/ISSN | 978 0 470 34504 7 |
| Subyek | Customer Relations Customer services |
| Klasifikasi | 658.812 |
| Judul Seri | |
| GMD | Textbook |
| Bahasa | English |
| Penerbit | Jossey-Bass |
| Tahun Terbit | 2009 |
| Tempat Terbit | |
| Deskripsi Fisik | xiv, 274 hlm.: ilus.; 24 cm. |
| Info Detil Spesifik | |
| Lampiran Berkas | LOADING LIST... |
| Ketersediaan | LOADING LIST... |