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Pratama, I., P., A., E. (2019). Customer Relationship Management (CRM) : Teori dan Praktek Berbasis Open Source (Dilengkapi CD) (Cet.1). Bandung: Penerbit Informatika.

Gaya MLA

Pratama, I, Putu, Agus, Eka. "Customer Relationship Management (CRM) : Teori dan Praktek Berbasis Open Source (Dilengkapi CD)". Cet.1 Bandung: Penerbit Informatika, 2019. Textbook.