Gaya APA

Thomas, J, P. et al (1997). Effective business communications / Herta A. Murphy (Ed.ke-7). New York: The Mcgraw-Hill Companies, Inc.

Gaya MLA

Thomas, Jane, P.. et al. "Effective business communications / Herta A. Murphy". Ed.ke-7 New York: The Mcgraw-Hill Companies, Inc, 1997. Textbook.