Gaya APA

Payne, A. (1993). The Essence Of Services Marketing Pemasaran Jasa (Ed.2). liberti,Yogyakarta: ANDI.

Gaya MLA

Payne, Adrian. "The Essence Of Services Marketing Pemasaran Jasa". Ed.2 liberti,Yogyakarta: ANDI, 1993. Textbook.